Latest news
Planned system maintenance
01/08/2025
We’ll be closed because of essential maintenance over some weekends in September and early October. The dates currently planned for closure are 27-28 September and 4-5 October. During these weekends online Self-Serve and our phone lines (including our automated payment service) will be unavailable.
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Bank of England base rate reduction – 8 May 2025
08/05/2025
On Thursday 8 May, the Bank of England base rate (the Bank Rate) fell from 4.50% to 4.25%. See what this means for you.
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Bank of England base rate reduction – 6 February 2025
06/02/2025
On Thursday 6 February, the Bank of England base rate (the Bank Rate) fell from 4.75% to 4.50%. See what this means for you.
Find out more Making calls and payments to us over the festive period
09/12/2024
Full details of our opening times over the Christmas festive period.
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Bank of England base rate reduction – 7 Nov 2024
07/11/2024
On Thursday 7 November, the Bank of England base rate (the Bank Rate) fell from 5.00% to 4.75%. See what this means for you.
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