Planned system maintenance

All our phone lines (including our automated payment service) will be closed because of essential maintenance on Saturday 14 and Sunday 15 March.

Our online Self-Serve system will also be unavailable from 5:30pm on Friday 13 March and for all of Saturday 14 and Sunday 15 March.

If you would usually sign in to Self-Serve or call us to make your monthly payment on these dates, please arrange to do so either before or after the weekend closure. We’re sorry for any inconvenience this may cause.

Here’s a reminder of all the ways you can make a payment.