Latest news
Making your payment this month
27/01/2026
If you’re paying by a method other than Direct Debit, however you send your payment, it must reach us before the end of January.
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Bank of England base rate reduction – 18 December 2025
18/12/2025
On Thursday 18 December, the Bank of England base rate (the Bank Rate) was reduced from 4.00% to 3.75%. See what this means for you.
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Planned system maintenance
29/09/2025
We’ll be closed because of essential maintenance on Saturday 11 and Sunday 12 October. During this weekend online Self-Serve and our phone lines (including our automated payment service) will be unavailable.
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Bank of England base rate reduction – 7 August 2025
07/08/2025
On Thursday 7 August, the Bank of England base rate (the Bank Rate) fell from 4.25% to 4.00%. See what this means for you.
Find out more Planned system maintenance
01/08/2025
We’ll be closed because of essential maintenance over some weekends in September and early October. The dates currently planned for closure are 27-28 September and 4-5 October. During these weekends online Self-Serve and our phone lines (including our automated payment service) will be unavailable.
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